- 53.6% of African firms use digital payments, hindered by cost, internet, security
- 95% of CEOs see AfCFTA as vital amid global trade uncertainty
- Firms shift to GCC, Caribbean trade; 98% prioritize sustainable business practices
Fifty-three point six percent of African businesses currently use digital payment systems for commercial transactions, according to a report from the Pan-African Private Sector Trade and Investment Committee (PAFTRAC). Yet, these adoption rates are held back by challenges, including high implementation costs, unreliable internet access, and deep concerns over cybersecurity.
The report, titled “Africa CEO Trade Survey Report 2025: Leveraging the AfCFTA in an era of global trade uncertainty,” is based on a survey of executives from over 2,100 companies operating across 51 countries on the continent, with small and medium-sized enterprises (SMEs) making up the majority of respondents.
Digital payment systems, which are rapidly expanding thanks to the rise of mobile money and blockchain-based solutions, are not the only technology used by businesses to digitize transactions. The survey found that 49.68% of firms use e-commerce platforms, 40.04% rely on Supply Chain Management (SCM) software, and 28.18% employ Customer Relationship Management (CRM) systems.
